For your convenience, you can reach out to us through our in-platform customer support chatbot. Additionally, you can contact us via email at hello@alphastory.co. We are committed to providing multiple channels for communication to ensure your needs are met efficiently.

We have implemented a customer support chatbot on our platform to assist you with any questions or concerns. Please note that during our office hours, our response time typically takes just a few minutes. However, outside of our office hours, response times may be extended. Rest assured, we are dedicated to providing support and will attend to your inquiries as promptly as possible.

Our office hours are from Monday to Friday, operating between 10 AM and 6 PM, Singapore time. During these hours, our team is readily available to assist you with any inquiries or support you may need.

While our quickest response times are during our office hours, we encourage you to reach out to us at hello@alphastory.co for any urgent inquiries outside of our regular business hours. We are committed to providing assistance and will make every effort to promptly address your concerns.

We have implemented a customer support chatbot on our platform to assist you with any questions or concerns. Please note that during our office hours, our response time typically takes just a few minutes. However, outside of our office hours, response times may be extended. Rest assured, we are dedicated to providing support and will attend to your inquiries as promptly as possible.

At present, our customer support chatbot does not support ticketing functionality. However, we want to inform you that we are actively working on implementing this feature in the near future. We appreciate your patience as we strive to enhance our customer support capabilities.

At present, our customer support chatbot does not support ticketing functionality. However, we want to inform you that we are actively working on implementing this feature in the near future. We appreciate your patience as we strive to enhance our customer support capabilities.

We greatly value your feedback on Alpha Story's beta launch phase. If you have any insights or suggestions to share, we invite you to participate in our survey by following the link "Survey" in our website footer. Your input is essential in helping us refine and enhance our platform

We prioritize the protection and confidentiality of user data. To gain a comprehensive understanding of our privacy policy and how we handle your data, please refer to our Privacy Policy page at https://alphastory.co/privacy-policy. It outlines the measures we take to safeguard your information and your rights as a user.

Participating in our survey is entirely optional. Nevertheless, your feedback is immensely valuable to us as it helps us make ongoing enhancements to Alpha Story, ensuring that we consistently meet the evolving needs of all our customers. Your input is greatly appreciated.