We offer a variety of convenient payment options to our customers, including credit and debit cards, Apple Pay, and Google Pay. This flexibility ensures that you can choose the method that suits you best when making payments for our services.

We are committed to transparency in our pricing. When you subscribe to our basic or premium plans, you can rest assured that there are no hidden fees or extra charges. Your one-time subscription grants you access to all the benefits outlined in our pricing plans, ensuring a straightforward and cost-effective experience.

During our beta phase, we are pleased to offer two distinct packages: the Basic package and the Premium Package. For a comprehensive overview of the specific benefits associated with each plan, we invite you to explore our pricing tab, where you can find detailed information to help you make an informed choice based on your needs and preferences.

At this time, we are actively in the process of refining and testing our packages to ensure they meet the diverse needs of our customers. If you have a specific requirement that you believe is not currently addressed by our existing packages, we encourage you to reach out to our dedicated sales team. You can connect with us through our in-platform customer support chatbot or by sending us an email at hello@alphastory.co. We are committed to providing customized solutions and are eager to assist you in finding the best fit for your business.

During our beta phase, story generation is allocated on a monthly basis for our members. For basic users, this means you will have access to 2 story generations per month. Additionally, your journalist outreach is also limited to 2 for basic members and 4 for premium members. Journalist outreach encompasses the compilation of a targeted media list for your story and the subsequent dissemination of your story to the media, facilitating the publication of your story in relevant outlets.

Yes, we are pleased to provide a free trial account to all users. During this trial period, you will have the opportunity to onboard your company details and generate a story of your choice. To progress beyond this stage, which includes review by our Alpha Story consultants and initiation of the publishing process to reach relevant journalists, we do require you to upgrade to either a Basic or Premium account. These upgraded accounts offer a more comprehensive suite of services and benefits to help you achieve your communication goals.

We want to assure you that there is no need to cancel your free trial account, as there is no time limit associated with it. Furthermore, you will not incur any charges if you decide to continue as a free user or if you opt not to proceed with our services. We believe in providing flexibility and choice to our users, allowing you to make the decisions that best align with your needs and objectives.