How Can We Assist You Today?

Find answers to your questions, explore helpful resources, or get in touch with our support team. We’re here to ensure you have everything you need to succeed.

Signing up process

Regrettably, Google Authentication requires a Google account for sign-up. However, if you prefer to proceed with your work email, you do have the option to manually sign up using your work email address. We aim to accommodate your preferences and ensure a seamless registration process.

Logging in Email

In the event that you have forgotten your password, simply navigate to the login page and select the 'Forgot my password' button. This action will redirect you to the password reset process, allowing you to regain access to your account with ease.

Login Email Address

If you have forgotten your email address associated with your Alpha Story account, reach out to us via our in-platform customer service chatbot or email us at hello@alphastory.co

Password, Security and Privacy

Yes, you may choose your own password.

Verification and Confirmation

Your account will be activated and ready to use immediately after your account creation process.

Troubleshooting

Getting started with Alpha Story is a straightforward process. All you need to do is ensure that you have information about your company readily available. We also offer helpful resources that can guide you through the onboarding process, making it a seamless experience for you.